To provide prompt and efficient service to our guest using iHospitality.

Duties and Responsibilities:

• Maintain a neat and clean personal appearance adhering to IHOP and Mr. Stax Inc uniform standards at all times
• Arrive to work on time and according to posted schedules
• Be aware of station assignments
• Greet guests with a smile!
• Seat Guests using proper seating rotation and floor plan
• Execute ToGo and Curbside orders according to IHOP SOP.
• Clear extra place settings and take drink orders
• Introduce yourself to the guests, describe any specials and inform guest who your partner is should they need anything (follow IHOP Service Excellence guidelines)
• Deliver drink orders, pour coffee and ask guests if they are ready to order their meal
• Input meal order into the computer system for cook to prepare, total check
• Pick up meals in order or as called out by the Expo
• Manicure table by removing extra unnecessary items and plates from guests when finished.
• With the General Manager’s authorization, take payment (cash, credit card, gift card) at register, (and/or server banking where in effect), ring check before making change, thank guests and invite them to return
• Handle guest complaints with concern and courtesy. Report all complaints to the General Manager
• Answer phone with proper greeting and take messages accordingly. Use good phone etiquette
• Work cooperatively with all restaurant personnel
• Adhere to all Labor Laws and company guidelines
• Follow proper company safety procedures
• Follow any other procedures and duties as assigned in accordance to local, state and federal guidelines

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed
• Weekends only

Experience:

• Restaurant experience: 1 year (Preferred)

Work Location: In person